The technology world is moving at cyber speed. Every day, new pieces of technology are released and new features are added to the current tech. It’s up to you, as the business owner, to make sure your business stays up to date. This is mostly because many of these new releases have the capacity to speed up your business and help you succeed.
With that in mind, it’s a good idea to take a look at technologies that are worth investing in this year. Listed below are five of them that might be exactly what your business needs.
Business intelligence tools
Making important business decisions is much easier when there’s data you can rely on. This is exactly why more and more small businesses are investing in data collection. Whether you already did it or you’re yet to start harvesting data, investing in new business intelligence tools is something you just can’t go wrong with.
These new tools are specifically designed to help you collect information that could heavily influence both your finances and marketing, which is exactly what you should be aiming at. Keep a close eye on new analytics tools and adjusting your strategies will never be easier.
Slack
Slack has gone a long way since it was first introduced in 2013. While there are plenty of collaboration tools available, companies of all sizes need software for plain chatting. About 79 per cent of businesses say Slack helped them improve team culture. Therefore, if your organization isn’t using it yet, 2020 seems to be the right time to start.
Being able to communicate seamlessly at all times makes staying on the same page as everyone else in the company a real piece of cake. Moreover, you can use channels for individual projects and keep things organized. Another great idea is to rely on polls to help you make quick and more effective decisions.
Smartphones
Let’s face it, in today’s fast-paced world, you simply need a smartphone. Just like everyone else, your team members probably already have their own devices. However, providing them with work smartphones can prove to be an amazing idea. By doing so, you get to make sure everyone’s devices are compatible.
For example, you can get smartphones at Orange for your entire team and make staying connected even easier. Not to mention that some employees such as IT experts need to be on call or available on short notice. Having work smartphones means you can always reach the proper person in a timely fashion.
Chatbot technology
AIs have been helping businesses operate for quite a while now but their job didn’t include communicating directly with customers. Artificial intelligence is constantly advancing and can now act as extra labour when it comes to customer interaction. The new wave of chatbots does a great job of talking to customers and navigating them through your website.
What’s amazing about these things is that they can help you take your business to the next level no matter what industry you’re in. Just think of it this way – if you’re running a travel agency, you can have them assist clients with making a booking. Or if you’re in retail, chatbots can help customers place orders or file complaints.
Cloud computing
Long gone are the days when you had to store all your data on your office PCs. Almost all companies now use cloud technology instead as it allows them to access files at any time and any place. In fact, storing data on the cloud makes it possible for everyone in the organization to download any file they need.
This doesn’t only allow your employees to operate from home but even when they’re on a vacation or business trip. The best part of this technology is that it has the ability to level the playing field. In other words, every company uses the same technology when storing files online, whether we’re talking about a five-person startup or a large corporation.
The bottom line
Running a business is no easy feat but with so many tools available, succeeding is never impossible. Choose the right tech to add into your arsenal and there’s should be nothing stopping your business from conquering it all.
